Krystal Legal Pages

Refund Policy

Guidance on how refunds work for Krystal subscriptions and in-app purchases. This summary reflects the policy dated November 2025.

Last updated: November 2025

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Billing via App Stores

Payments are processed solely through the Apple App Store and Google Play Store. Krystal does not store full payment data.

Requesting a Refund

Refunds must be requested directly from the store provider:

  • Apple App Store: Request a refund
  • Google Play Store: Request a refund

We cannot approve or deny refunds on behalf of Apple or Google.

Free Trials & Cancellations

If a free trial is offered, cancel at least 24 hours before it ends to avoid charges. Manage subscriptions in your store account settings.

Contact

If you have questions about billing, email krystalhoroscope@gmail.com.